BioLabs is an online supplier of lab-grade, third-party tested peptides. We operate as a digital-first business rather than a walk-in retail store, allowing us to focus on quality control, batch transparency, secure logistics, and nationwide delivery.

Orders are placed directly through our website. Select EFT at checkout and follow the payment instructions provided. Orders are processed once payment has cleared.

Due to a recent website migration, we are currently accepting EFT payments only. This is a temporary measure while our online payment gateway is finalised. Additional payment options will be reinstated once the gateway is fully operational.

• Orders placed before 10:30 AM on a business day qualify for same-day dispatch • Orders placed after 10:30 AM are shipped the next business day • No dispatches occur on weekends or public holidays.

All orders are shipped via The Courier Guy directly to your delivery address.

Yes. All orders are shipped using a trackable service, and your tracking number will be emailed to you once your order has been dispatched.

Estimated delivery times after dispatch: • Major cities: 1–2 business days • Outlying / regional areas: 2–5 business days Delivery times may vary due to courier routing or external factors.

Yes. All BioLabs peptides are manufactured to lab standards and third-party tested, with independent verification of purity and identity.

Yes. All packages are shipped in plain, unbranded packaging with no reference to the contents.

Reconstituted peptides: • Store in the fridge (2–8 °C) • Ideally use within 4 weeks • Protect from light Lyophilised (powder) peptides: • If used within 12 months: fridge is acceptable • For longer-term storage: freezer recommended • Avoid unnecessary temperature change cycles Bacteriostatic water: • Can be stored at room temperature • A cupboard is ideal.

A video guide is available on our website, along with the step-by-step guide below. STEP 1: GATHER SUPPLIES You will need: Peptide vial Bacteriostatic water Syringes Alcohol wipes Ensure all items are clean and laid out on a sanitised surface. STEP 2: OPEN VIAL TOPS Carefully remove the protective caps from both the peptide vial and the bacteriostatic water vial. Do not remove the rubber stoppers. STEP 3: SANITISE Use alcohol wipes to clean the rubber stoppers on both vials. Allow them to air dry briefly. STEP 4: DRAW WATER Insert the syringe into the bacteriostatic water vial, hold it upside down, and draw the required amount of water (mL) into the syringe as instructed. STEP 5: INSERT NEEDLE Hold the peptide vial slightly sideways and gently inject the water down the side of the vial, not directly onto the powder. STEP 6: DISSOLVE PEPTIDE Gently roll the vial between your fingers for 5–10 seconds. Place the vial back in the fridge for approximately 15 minutes, until the powder is completely dissolved. STEP 7: STORAGE The peptide must remain cold at all times. Once reconstituted, the solution should be as clear as water, with no visible powder particles. Once clear, it is ready for use.

Bacteriostatic water contains 0.9% benzyl alcohol, which prevents bacterial growth and allows peptide solutions to remain sterile for up to 28 days. Benefits include: • Reduced contamination risk • Longer usable lifespan • Greater peptide stability • Ability to make multiple withdrawals from one vial Sterile water contains no preservative and should be used immediately after reconstitution.

Nothing at all. The idea that shaking peptides causes damage is an old myth. Major testing laboratories — including Janoshik Analytical — have confirmed that shaking does not degrade peptides or reduce potency.

Peptide pens: • Are easier to use • Provide accurate, repeatable dosing • Reduce contamination risk • Use finer, smaller needles for less discomfort Repeatedly puncturing a vial is a common source of contamination. Pens greatly reduce this risk.

There are multiple guides available online, and we provide a recommended video walkthrough demonstrating the process step by step.

If a peptide solution appears cloudy or gelled, it means the peptide is not fully dissolved or has aggregated. ➡️ Do not use the peptide Please contact us immediately at: 📧 info@biolabspeptides.shop.

On an insulin syringe: • 1 unit = 1/100th of 1 mL Units measure volume, not milligrams. Dosage depends on: • The peptide concentration • The amount of bacteriostatic water added We provide guidance tools and videos to assist with calculations.

Third-party testing provides independent, unbiased verification of a peptide’s authenticity, purity, and safety. These tests are performed by external laboratories with no vested interest in the outcome, eliminating internal bias. This helps prevent: • Mislabeled peptides • Impurities • Counterfeit products • Inconsistent batch quality It ensures the product contains exactly what is stated on the label.

If you have any questions regarding orders, shipping, storage, or product information, please contact us at: biolabpep@gmail.com.